Important Information

This website is managed by Ultima Markets’ international entities, and it’s important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:

  • You will not be guaranteed Negative Balance Protection
  • You will not be protected by FCA’s leverage restrictions
  • You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
  • You will not be protected by Financial Services Compensation Scheme (FSCS)
  • Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.

Note: Ultima Markets is currently developing a dedicated website for UK clients and expects to onboard UK clients under FCA regulations in 2026.

If you would like to proceed and visit this website, you acknowledge and confirm the following:

  • 1.The website is owned by Ultima Markets’ international entities and not by Ultima Markets UK Ltd, which is regulated by the FCA.
  • 2.Ultima Markets Limited, or any of the Ultima Markets international entities, are neither based in the UK nor licensed by the FCA.
  • 3.You are accessing the website at your own initiative and have not been solicited by Ultima Markets Limited in any way.
  • 4.Investing through this website does not grant you the protections provided by the FCA.
  • 5.Should you choose to invest through this website or with any of the international Ultima Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.

Ultima Markets wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.

By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Ultima Markets entity.

I confirm my intention to proceed and enter this website

紛争解決

Ultima Marketsは、お客様に最高品質のサービスをお届けするよう努めます。当社は、お客様からのフィードバック、ご要望、ご意見を最も重要視しています。

問題を解決するには、どうすればよいですか?

Ultima Marketsが提供するサービスにご満足いただけなかった場合、カスタマーサポート [email protected]までお問い合わせください。

お取引に関する紛争につきましては、発生後当社まで早めのご相談をお勧めします。当社は、お客様のご相談に迅速にご対応させていただきます。

当社のサポートチームによる調査を促進し、早めにお客様のご相談を解決するため、以下のような詳細情報をご提供くださいますようお願いいたします。

  • 1. お名前
  • 2. 取引口座番号(及び注文番号)
  • 3. ご相談内容
  • 4. 証明書類(スクリーンショットや取引明細書など)

金融委員会(The Financial Commission)とは?

  • Ultima Marketsは、外国為替および差金決済取引(CFD)市場における紛争解決に特化したグローバルな自主規制組織である 金融委員会(The Financial Commission)の会員です。
  • 同委員会は、トレーダーとブローカーが公正かつ透明性をもって、紛争を解決することを保証します。
  • さらに、すべてのトレーダーには、専用の補償基金を通じて、さらなる保障が得られます。
  • 同補償基金は、金融委員会が下した判決に適用され、お客様1人につき最大 2万ユーロまで支給されます(金融委員会の利用規約が適用されます)。
  • Ultima Marketsとの紛争が解決できなかった場合、お客様は金融委員会に 苦情を申し立てる ことができます。
詳細につきましては、 金融委員会(The Financial Commission)の公式サイトをご覧ください。