Important Information

This website is managed by Ultima Markets’ international entities, and it’s important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:

  • You will not be guaranteed Negative Balance Protection
  • You will not be protected by FCA’s leverage restrictions
  • You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
  • You will not be protected by Financial Services Compensation Scheme (FSCS)
  • Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.

Note: Ultima Markets is currently developing a dedicated website for UK clients and expects to onboard UK clients under FCA regulations in 2026.

If you would like to proceed and visit this website, you acknowledge and confirm the following:

  • 1.The website is owned by Ultima Markets’ international entities and not by Ultima Markets UK Ltd, which is regulated by the FCA.
  • 2.Ultima Markets Limited, or any of the Ultima Markets international entities, are neither based in the UK nor licensed by the FCA.
  • 3.You are accessing the website at your own initiative and have not been solicited by Ultima Markets Limited in any way.
  • 4.Investing through this website does not grant you the protections provided by the FCA.
  • 5.Should you choose to invest through this website or with any of the international Ultima Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.

Ultima Markets wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.

By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Ultima Markets entity.

I confirm my intention to proceed and enter this website Please direct me to the website operated by Ultima Markets , regulated by the FCA in the United Kingdom

Resolución de disputas

En Ultima Markets nos esforzamos por ofrecer un servicio excepcional a nuestros clientes. Damos la máxima importancia a los comentarios, sugerencias e inquietudes de nuestros clientes.

¿Cómo puedo resolver mi problema?

Si no está satisfecho con los servicios prestados por Ultima Markets, póngase en contacto con nuestro equipo de Atención al Cliente en [email protected].

En el caso de disputas comerciales, se recomienda a todos los clientes que traten el asunto con nosotros inmediatamente después de que se produzca. Atenderemos sus consultas con prontitud.

Para facilitar la investigación de nuestro equipo y agilizar la resolución de sus problemas, le rogamos que nos proporcione información adicional, como por ejemplo:

  • 1. Su nombre
  • 2. Su número de cuenta de operaciones (y número de orden si es posible)
  • 3. Resumen de su reclamación
  • 4. Documentos justificativos (capturas de pantalla, extractos de operaciones, etc.)

¿Quién es el Financial Commission?

  • Ultima Markets es miembrode The Financial Commission, un organismo internacional independiente responsable de resolver disputas en los mercados Forex y CFD.
  • La comisión garantiza que los traders y los brokers resuelvan sus dudas de forma justa y transparente.
  • Además, se ofrece a todos los operadores una mayor protección a través de un Fondo de Compensación específico.
  • El fondo cubrirá las sentencias emitidas por la Comisión Financiera con hasta 20.000 euros por cliente (sujeto a los Términos y Condiciones de la Comisión).
  • En caso de litigio no resuelto con Ultima Markets, los clientes pueden presentar una reclamación ante la Comisión Financiera.
Para más información, visite el sitio web de la Comisión Financiera.