Important Information

This website is managed by Ultima Markets’ international entities, and it’s important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:

  • You will not be guaranteed Negative Balance Protection
  • You will not be protected by FCA’s leverage restrictions
  • You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
  • You will not be protected by Financial Services Compensation Scheme (FSCS)
  • Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.

Note: Ultima Markets is currently developing a dedicated website for UK clients and expects to onboard UK clients under FCA regulations in 2026.

If you would like to proceed and visit this website, you acknowledge and confirm the following:

  • 1.The website is owned by Ultima Markets’ international entities and not by Ultima Markets UK Ltd, which is regulated by the FCA.
  • 2.Ultima Markets Limited, or any of the Ultima Markets international entities, are neither based in the UK nor licensed by the FCA.
  • 3.You are accessing the website at your own initiative and have not been solicited by Ultima Markets Limited in any way.
  • 4.Investing through this website does not grant you the protections provided by the FCA.
  • 5.Should you choose to invest through this website or with any of the international Ultima Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.

Ultima Markets wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.

By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Ultima Markets entity.

I confirm my intention to proceed and enter this website

争议解决

Ultima Markets 致力于为我们的客户提供卓越服务。 客户的回馈、建议和疑虑解决都是我们的首要之务。

如何解决我的问题?

如果您对 Ultima Markets 服务不满意,请透过 [email protected] 联络我们的客服团队。

当交易争议发生时,请立即联系我们,将即时提供协助。

为加速解决您的疑虑,恳请您向我们团队提供必要资讯,例如:

  • 1. 姓名
  • 2. 交易帐号(以及订单号码)
  • 3. 投诉摘要
  • 4. 证明文件(如截图或交易明细)

金融委员会 (The Financial Commission) 为何机构?

  • Ultima Markets 为金融委员会 (The Financial Commission) 会员。金融委员会是一个独立的外部争端解决组织,专门解决外汇市场的争议和投诉。
  • 该委员会确保交易者和经纪商间公平、透明地解决争议。
  • 再者,所有交易者透过专属赔偿基金获得额外保障。
  • 该基金支付金融委员会所做判决,每位客户最高可获 20,000 欧元赔偿金(适用委员会条款与细则)。
  • 如果与 Ultima Markets 未能达成协议,客户可向金融委员会提出申诉
欲知详情,请至金融委员会网站