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30 May 2023
Dear Client,
Futures contracts switches to new contracts on the expiration date regularly, the process is known as “Rollover.”
Market prices may experience fluctuations caused by non-market factors after the rollover. Positions in futures contracts will undergo corresponding funding adjustments based on the rollover direction to reflect the value change when transitioning between old and new contracts.
Below is the schedule for the futures contract rollover at Ultima Markets in June. Please refer to the MT4 software for the specific execution details.
Important Reminder:
• During the half-hour before and after the rollover, internal transfers within all additional accounts will be suspended.
• Investors are advised to carefully manage their positions or adjust the take-profit and stop-loss settings before the rollover.
• Due to the dynamic nature of market conditions, it is essential to rely on the latest information provided by the Liquidity Providers for accurate and up-to-date rollover execution.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Kind regards,
Ultima Markets
11 May 2023
Dear Client,
As part of our commitment to providing the best reliability and service to our clients, there will be server maintenance this weekend.
Maintenance Hours:
2023 May 13th 02:00 – May 14th 24:00 (GMT+3)
Please note that the following aspects might be affected during the maintenance:
1. The features on MT4 will be temporarily unavailable. You will not be able to open new positions or close existing positions.
2. There might be a gap between the original price and the price after maintenance. The gaps between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed.
3. Please refer to MT4 for the latest update on the completion and market opening time.
We appreciate your patience and understanding on this matter.
If you have any questions, our team will be happy to answer your questions.
Please mail to [email protected] or contact the service online.
Kind regards,
Ultima Markets
10 May 2023
Dear Client,
Ultima Markets futures contract products: VIX、FRA40ft、CL-OIL、IND50ft、FLG、UKOUSDft、HK50ft、CHINA50ft、TY will be rolled over soon, please refer to the table below.
Since rollover is not due to market factors, the old futures contracts will be automatically rolled over during the switch between the old and new contracts, and the positions of futures contracts, you are holding, will be subject to a corresponding rollover charge to reflect the price difference between those two contracts.
Investors should properly control their positions or adjust their stop-loss settings accordingly before the rollover.
During the half-hour before and after the opening of the rollover day, we will prohibit all internal transfers from accounts in the same name due to rollover adjustments.
Details:
Note: Please refer to the MT4 software for the above execution data.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Kind regards,
Ultima Markets
9 May 2023
Dear Client,
In response to the incoming market risks, Ultima Markets will modify the trading settings of some products at the following time:
The leverage of US Shares CFD will be 33:1 after May 15th, 2023.
Details:
Note: The actual execution data may be subject to change, please refer to the MT4 software.
Friendly Reminder:
1. Except for the adjustment above-mentioned, the rest of the trading specifications will be unchanged.
2. The open positions can be kept after the leverage modifications.
As a result, the margin requirements for trading products above will be lowered.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Kind regards,
Ultima Markets
8 May 2023
Dear Client,
Due to the upward trend in global interest rates, we will cancel the “Zero Swap Gold” promotion on May 10th to respond to market trends.
• Details
1. Effective date: May 10th, 2023 EOD (this Wednesday)
2. Adjustment: The swap for your XAUUSD positions will be calculated at the end of each trading day (EOD) based on the “Swap long” or “Swap short” rate shown on the MT4 software.
• Friendly reminder
The calculation day for the 3-days swap of XAUUSD is “Wednesday.”
If you hold any XAUUSD position at the EOD on Wednesday, the swap rate shown on the MT4 software will be calculated three times.
If you have any questions or require assistance, please do not hesitate to contact [email protected]
Kind regards,
Ultima Markets
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• The above data are expressed in the base currency of each index.
• According to market practice, the actual execution data may change, please refer to MT4 software for details.
When the stock index goes ex-dividend, the dividend will be adjusted in the form of fund deduction.
You can view the fund deduction record with the following annotation “Div & stock index name & net lot” in the account history,It is the dividend adjustment. The long lot is calculated as a “positive value”, and the short lot is calculated as a “negative value”. The sum of the two is the “net lot”.
An example is as follows.
If you trade more than 5 lots of DJ30, you can view the “Div & DJ30 & 5” dividend adjustment record in the form of balance in the account history; View the “Div & DJ30 & -5” dividend adjustment records in the form of balance.
We recommend that you carefully evaluate your current positions and consider whether to hold it overnight.
If you have any questions or require assistance, please do not hesitate to contact [email protected]
13 January 2022
Dear Client,
As part of our commitment to provide the best reliability and service to our client, we are planning an upgrade to our server on January 15th, 2022.
As a result, we will be conducting maintenance according to the schedule below.
Start date and time: 2022-01-15 02:00 GMT+2(Server time)
End date and time: 2022-01-15 17:00 GMT+2(Server time)
The influence temporarily disables clients to log in to the trading accounts and the client portals. All the Cryptocurrency products will not be able to trade during maintenance. Please make sure your funds in the trading account are enough to afford the market changes and the relevant settings of your positions.
After upgrading, clients can log in to the trading accounts and select the server which is shown in the account activation mail.
Our clients are not required to do anything. Your services will come back online at when the maintenance is finished.
We appreciate your patience and understanding on this matter.
If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.
Kind regards,
Ultima Markets
6 January 2022
Dear Client,
As part of our commitment to provide the best reliability and service to our client, we are planning an upgrade to our server on January 8th, 2022.
As a result, we will be conducting maintenance according to the schedule below.
Start date and time: 2022-01-08 02:00 GMT+2(Server time)
End date and time: 2022-01-08 17:00 GMT+2(Server time)
The influence temporarily disables clients to log in to the trading accounts and the client portals. All the Cryptocurrency products will not be able to trade during maintenance. Please make sure your funds in the trading account are enough to afford the market changes and the relevant settings of your positions.
After upgrading, clients can log in to the trading accounts and select the server which is shown in the account activation mail.
Our clients are not required to do anything. Your services will come back online at when the maintenance is finished.
We appreciate your patience and understanding on this matter.
If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.
Kind regards,
Ultima Markets
23 December 2021
Dear Client,
As part of our commitment to provide the best reliability and service to our client, we are planning an upgrade to our server on December 25th, 2021, and January first, 2022.
As a result, we will be conducting maintenance according to the schedule below.
Start date and time: 2021-12-25 00:00 (GMT+2, server time)
End date and time: 2021-12-27 00:00 (GMT+2, server time)
Start date and time: 2021-1-1 00:00 (GMT+2, server time)
End date and time: 2021-1-3 00:00 (GMT+2, server time)
The influence temporarily disables clients to log in to the trading accounts and the client portals. All the Cryptocurrency products will not be able to trade during maintenance. Please make sure your funds in the trading account are enough to afford the market changes and the relevant settings of your positions.
After upgrading, clients can log in to the trading accounts and select the server which is shown in the account activation mail.
Our clients are not required to do anything. Your services will come back online at when the maintenance is finished.
We appreciate your patience and understanding on this matter.
If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.
Kind regards,
Ultima Markets
10 December 2021
Dear Client,
As part of our commitment to providing the best reliability and service to our customers, we are planning an upgrade to our server on December 11rd, 2021.
As a result, we will be conducting maintenance according to the schedule below.
Start date and time: 2021-12-11 13:00 (GMT+2, server time)
End date and time: 2021-12-11 19:00 (GMT+2, server time)
The influence temporarily disables clients to log in to the trading accounts and the client portals. All the Cryptocurrency products will not be able to trade during maintenance. Please make sure your funds in the trading account are enough to afford the market changes and the relevant settings of your positions.
After upgrading, clients can log in to the trading accounts and select the server which is shown in the account activation mail.
Our clients are not required to do anything. Your services will come back online at when the maintenance is finished.
We appreciate your patience and understanding on this matter.
If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.
Kind regards,
Ultima Markets
22 October 2021
Dear Client,
As part of our commitment to providing the best reliability and service to our customers, we are planning an upgrade in our server on October 23rd, 2021.
As a result, we will be conduct maintenance according to the schedule below.
Start date and time: 2021-10-23 16:00 (GMT+3, server time)
End date and time: 2021-10-23 19:00 (GMT+3, server time)
The influence temporarily disables clients to log in to the trading accounts and the client portals. All the Crypto Currency products will not be able to trade during the maintenance. Please make sure your funds in the trading account are enough to afford the market changes, and the relevant settings of your positions.
After upgrading, clients can log in to the trading accounts and select the server which is shown in the account activation mail.
Our clients are not required to do anything. Your services will come back online at when the maintenance is finished.
We appreciate your patience and understanding on this matter.
If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.
Kind regards,
Ultima Markets