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Ultima Markets 在FMLS:24 大放异彩聚焦CRM未来技术

2024年11月18日至20日,第十二届Finance Magnates London Summit(FMLS:24)在伦敦标志性地标Old Billingsgate成功举办,该活动汇集了全球金融和金融科技领域的领导者与创新者。作为活动参与者之一,Ultima Markets透过参与高层论坛、全面展现了其在交易创新及金融科技趋势中的卓越领导力。

Ultima Markets派出庞大团队参展,从专业的角度出发,解读投资平台与客户关系,深受现场观众好评,让Ultima Markets再一次获得高度赞誉。树立了其在金融行业的先锋领导地位。此次峰会汇聚了众多行业专业人士,旨在共同探索引领金融服务未来的变革趋势。

Ultima Markets的展台吸引了在场嘉宾的热情参与。Ultima Markets将传统展览体验升级为金融爱好者的沉浸式展示空间。凭借生动的展示和互动环节,从而提供人性化、客制化的服务。本次峰会涵盖访谈、小组讨论和主题演讲等多个环节。议题从监管框架到金融业的数字革命,旨在激发讨论,塑造行业未来。

通过人工智能重新定义客户关系管理(CRM)

Ultima Markets在峰会上大放异彩。市场营销副总裁Ernest Yiu发表了万众瞩目的主题演讲”2025年客户关系管理:预见未来的曙光”(CRM in 2025: The Light at the End of the Funnel)。

他强调:”得益于人工智能和机器学习,CRM正迎来飞速发展。这些工具使经纪商能够分析客户行为与偏好,预测客户需求,从而提供更加个性化、主动的服务。”

他还着重指出个性化在客户关系中的重要性:”在Ultima Markets,我们致力于让客户感受到专属的对话体验。为此,我们细分客户群体,综合考虑交易历史、经验水平等多重因素,为每组客户提供量身定制的内容。”

Ernest对人工智能和机器学习实际应用的预测,激发了听众重新审视自身策略,凸显了创新型CRM解决方案在保持竞争优势中的关键作用。

FMLS:24为高瞻远瞩的专业人士搭建了一个共同探讨现代金融领域复杂议题的平台。Ultima Markets等参会企业展示了技术如何引领行业未来,以及企业如何顺应这些变革趋势。

随着金融业的不断发展,Ultima Markets将继续推动创新,为全球交易者提供前沿工具与洞见。

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